Overview

At Hellcat Engines, we take pride in delivering high-performance Hellcat engines with the utmost quality and precision. However, if you are not completely satisfied with your purchase, we offer a straightforward refund process. Please review the following policy before initiating a return.

Eligibility for Returns & Refunds

To qualify for a refund, the following conditions must be met:

  • The Hellcat engine must be in its original, unused, and uninstalled condition.

  • A return request must be submitted within 14 days of the delivery date.

  • Proof of purchase (order number or invoice) is required.

  • The engine must be returned in its original packaging with all included components.

Non-Refundable Items

The following items cannot be returned or refunded:

  • Custom-built or modified Hellcat engines.

  • Engines that have been installed, tuned, or altered in any way.

  • Shipping and handling fees (unless the return is due to an error on our part).

Return Process

  1. Request Authorization – Contact our customer support team to initiate a return and receive a Return Authorization (RA) number.

  2. Ship the Engine – Securely package the engine in its original box and ship it back using a trackable method.

  3. Inspection – Once received, our team will inspect the engine to verify its condition.

  4. Refund Issuance – If approved, your refund will be processed within 7-10 business days to the original payment method.

Damaged or Defective Engines

If your Hellcat engine arrives damaged or is defective, notify us immediately. We will arrange a free replacement or issue a full refund, including return shipping costs.

Contact Us

For any questions regarding returns or refunds, please reach out:

Hellcat Engines reserves the right to update this policy at any time. Thank you for trusting us for your high-performance engine needs!